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Documentation Index

Fetch the complete documentation index at: https://docs.navnx.com/llms.txt

Use this file to discover all available pages before exploring further.

Signing In

NavNX uses email and password authentication. Your account is created by invitation — you will receive a link to set your password when your organisation administrator adds you (see Accepting an Invitation).
1

Open NavNX

Navigate to your NavNX instance in a supported browser (e.g., app.navnx.com).
2

Enter your credentials

Type your email address and password, then click Continue.
3

Complete 2FA (if enabled)

If you have two-factor authentication enabled, you will be prompted to enter the 6-digit code from your authenticator app. See Two-Factor Authentication for details.
4

Access the dashboard

On successful authentication you will be taken to the dashboard.

Passkey Sign-In

If you have registered a passkey (see Security Settings), you can sign in without a password. Click Sign in with passkey on the login screen and follow your browser’s prompt to authenticate with your device biometrics or security key.
Passkeys are the most secure sign-in method. They are resistant to phishing and do not require you to remember a password.

Forgot Password

If you have forgotten your password:
  1. Click Forgot password? on the sign-in page.
  2. Enter the email address associated with your account.
  3. Check your inbox for a password reset link (valid for 60 minutes).
  4. Follow the link and set a new password.
If you do not receive the reset email within a few minutes, check your spam folder. Contact your organisation administrator if the issue persists.

Password Requirements

When setting or changing your password, it must meet the following criteria:
  • At least 12 characters long
  • Must satisfy 4 out of 5 of the following:
    • Uppercase letter (A-Z)
    • Lowercase letter (a-z)
    • Number (0-9)
    • Special character (e.g., !@#$%^&*)
    • No more than 2 consecutive identical characters
A strength indicator is displayed as you type to help you choose a strong password.