Getting Help
If you encounter an issue or have a question about NavNX, there are several ways to get assistance.Contact Support
Reach out to the NavNX support team:- Email: support@navnx.com
- Response time: Within 1 business day
- A description of the issue
- Your browser and operating system
- Screenshots or screen recordings if applicable
- Your organisation name
System Requirements
| Requirement | Minimum | Recommended |
|---|---|---|
| Browser | Chrome 110+, Edge 110+, Firefox 115+, Safari 16.4+ | Chrome (latest) |
| Display | 1280 x 800 | 1920 x 1080 or larger |
| GPU | WebGL 2.0 compatible | Dedicated GPU (NVIDIA or AMD) |
| Internet | Broadband | Stable broadband (10+ Mbps) |
| Input | Mouse with scroll wheel | Mouse with scroll wheel |
Keyboard Shortcuts
Press ? anywhere in NavNX to show the keyboard shortcuts dialog.Global
| Shortcut | Action |
|---|---|
| Ctrl+K | Open global search |
| ? | Show keyboard shortcuts |
| Escape | Close dialog or palette |
Planner — View Modes
| Key | View |
|---|---|
| 1 | Stack view |
| 2 | MPR view |
| 3 | 3D model view |
| 4 | Bone 3D view |
| 5 | Segments view |
| 6 | Graft view |
Planner — Tools
| Key | Tool |
|---|---|
| V | Pointer / Select |
| L | Length measurement |
| A | Angle measurement |
| W | Window / Level |
| H | Pan |
| Z | Zoom |
| E | Eraser |
| T | Tunnel placement |
| I | Implant selection |
| G | Graft configuration |
Planner — Mouse Controls
| Action | Stack View | 3D / Bone View |
|---|---|---|
| Scroll | Navigate slices | Zoom |
| Left-drag | — | Orbit |
| Right-drag | Window / Level | Pan |
| Shift + Left-drag | Pan | — |